Say What? Why Using Child-Friendly Language Matters in Children's Home Records

Institutional Language

In today's fast-paced world, effective communication is essential, especially in the documentation of children’s homes. For caregivers and staff who work with children, using language that speaks to them is crucial. Reducing institutional jargon and using child-friendly terms is not just a suggestion; it is vital for fostering understanding and trust between children and those who care for them as well as helping to understand their care journey later in life.

The Problem with Institutional Language

Institutional language is often filled with complicated terms and phrases that can leave children feeling lost. When children encounter this type of language, they may struggle to grasp the meaning of the records that discuss their lives. For instance, a study found that over 60% of children felt confused when reading documentation written in institutional jargon. This confusion can lead to feelings of anxiety and uncertainty about their own experiences.

Children deserve to feel informed about their lives. Documentation should support them, not alienate them. For example, using the phrase "the child displayed non-compliant behavior" sends a cold message, while describing it as "the child chose to play alone during the game" opens up the conversation and creates understanding.

Importance of Clarity

Clear communication is vital, particularly in children's homes. When staff use straightforward language, children can better understand their situations, which leads to a sense of safety and trust. Imagine a child reading about their own life using terms that are unfamiliar. This would feel like trying to decipher a foreign language.

For instance, when caregivers replace vague phrases like "behavioral issues" or "displays aggression" with clear descriptions that detail specific actions, children can process what those actions mean in the context of their experiences. According to child development experts, clear language significantly impacts a child's emotional wellbeing. Almost 75% of children who interact with their own documentation using simple language report feeling more understood by the people who care for them.

Encouraging Engagement

Utilising "kid-friendly" language promotes engagement with children’s records. When children find language accessible, they are more inclined to read, reflect, and engage with their own experiences. Engaging children in this way can enhance their emotional development.

When children see their stories written in a relatable manner, it allows them to feel ownership over their narratives. For example, involving children in discussions about their life events documented in records can lead to healthier emotional expression. This participation is vital for fostering self-awareness and resilience.

Building Trust

Trust forms the foundation of all relationships, especially those in a children's home between staff and children. By using accessible language, we communicate that children's feelings and experiences matter.

When children perceive that their voices are acknowledged through thoughtful documentation, they are more likely to develop trust in the the adults caring for them. A survey conducted among care staff found that 85% believe that using child-friendly language improves relationships with children, positively impacting their emotional health.

Making Records More Inclusive

In diverse environments, inclusive language is crucial. Child-friendly language accommodates children from various cultural backgrounds and ensures that all children feel valued and understood.

Care Staff should keep in mind that children's linguistic backgrounds and comprehension levels vary widely. A simpler approach to language can bridge gaps and create an inviting environment for every child. For instance, terms like "participated" might be less accessible than "joined in." These small changes can make a significant difference.

Practical Tips for Using Kid-Friendly Language

• Use Simple Words: Keep vocabulary simple and avoid technical jargon that can confuse children.

• Be Descriptive: Provide context when describing situations to help children understand what you're discussing.

• Ask for Input: Encourage children to share their thoughts regarding their records.

• Use Analogies: Relate complex concepts to familiar ideas to aid understanding.

• Break it Down: Organize information into smaller, manageable sections.

  
  

Real-Life Applications

Consider these contrasting statements:

1. "The YP displayed non-compliant behavior during group activities."

   
   

2. "The child chose to play alone during the game with friends."

   
   

The second example is much more relatable and clear. This not only conveys the same information but also encourages a nurturing environment where children feel empowered to discuss their experiences freely.

Furthermore, implementing these changes can significantly reduce intimidation associated with institutional language. Children are more likely to open up when they do not feel overwhelmed by complicated terminology.

An even better practice would be to write records to the child. This might lead to a third statement:

3. "I noticed that you chose to play on your own during the game instead of with the other children."

We need to consider what the record we are making is for and who is the audience, but children's records are just that, they belong to the child so why not writev directly to them where we can?

Empowering Connections Through Clarity

The language we choose in children’s records can significantly influence their emotional and psychological health. By prioritising child-friendly terms and by writing to the child, we can tear down barriers to understanding, build trust, and empower children to engage with their own lives.

Transitioning (intentional use of unchild-friendly language!) away from institutional language is a step toward a more compassionate and inclusive care experience for children. This change can create significant positive impacts—not just for the children, but also for care professionals and the overall environment in which they operate.

The system needs to change if we are to really reduce institutional language (as I once told an Ofsted inspector after pulling me up for using the same language used in the Guide to the Children's Homes Regulations), but we can all do out part to change things in our own homes and for the children we care for.

Let's commit to communicating with clarity and kindness. In caring for our children, we need to express what we mean and ensure they fully understand it too.

I'd be grateful in the comments section if you could suggest some of the institutional phrases we use with some more child-friendly alternatives. I'll start........

Instead of "Keyworking Session" try using "Catch up"

Instead of "Family Contact" try using "Family Time"

Your turn.............